I cannot open my subscription-management linkUpdated a month ago
Try the management link in a recent subscription email. If it has expired or will not open, email [email protected] from the address associated with your subscription.
Tell us what happens when you open it, but do not forward a private access link, sign-in code or payment details. We will help you find the right account route.
If you need to stop an upcoming renewal, say so in your message. Trouble opening the portal does not itself pause or cancel a subscription.