Where is my order?Updated a month ago
Your order confirmation and shipping email are the best places to start. The shipping email includes tracking for your package.
Our shipping policy gives a processing estimate of 2–3 business days, excluding weekends and holidays. Busy launch periods can take longer. A shipping label can take up to 48 hours to show a tracking update; a label alone does not mean the carrier has your package.
If tracking has been quiet for several business days, email [email protected] with your order number. If your order has more than one shipment, check each tracking link. Delivery dates are estimates, not guarantees.