Something arrived damaged or incorrectUpdated a month ago

Email [email protected] with your order number and clear photos of the package and product. If there is a problem with the jar or chews, include a photo of the lot information too.

Keep the packaging while we review the issue. Please contact us before mailing anything back. We will confirm the appropriate replacement or refund after reviewing what happened.

If you are worried about your dog’s health, contact your veterinarian; our support inbox cannot provide veterinary care.