The 90-day satisfaction guaranteeUpdated a month ago
If Pet Nugget is not right for you, contact [email protected] within 90 days of delivery with your order number and a brief explanation. The current policy provides a full refund for the product under the satisfaction guarantee, including subscription orders.
We generally do not ask you to mail opened product back. Please contact us before returning anything; if a return is needed, we will provide instructions and the correct return address.
Other returns, exchanges and shipping charges have their own terms in the full refund policy. Damaged, defective or incorrect orders should be reported promptly so we can review the problem. A support request is not a refund confirmation.