When will an approved refund appear?Updated a month ago
Approved refunds go to the original payment method. The current policy asks you to allow up to 10 business days after approval for the refund to appear; your bank or card issuer may need additional processing time.
If more than 15 business days have passed since approval, email [email protected] with your order number. We will check the actual refund record.
A request, an approval and a refund being issued are separate steps. Keep the refund confirmation so you can refer to its date and amount.